Home / Services
No lane goes without a headset.
Order an advance exchange and we ship a tested replacement right away; return the broken unit in the same box.
Advance Exchange: everything, start to finish
Advance Exchange
Zero downtime - we ship first
With an advance exchange, a tested replacement ships from stock right away. When it arrives, put the broken unit in the same box with the return label and send it back. Your lane never goes without.
Advance exchange covers headsets, timers and belt-packs.
Sound familiar?
We fix the headaches
Short a headset at peak?
We ship a working unit first.
No time to pack and wait?
The return label comes in the box.
Several stores?
Order for any location from one account.
Advance Exchange
What we do
- Ships from stock
- Tested replacement units
- Return label in the box
- Headsets, timers and belt-packs
Signs it is time to call
- A headset fails right before a rush
- Not enough spares on hand
- Several units failing at once
- Busy stores that cannot wait
Advance Exchange: your questions
What is an advance exchange?
We ship a tested working unit first. Put the broken unit in the same box with the return label - your lane never goes without.
What can be exchanged?
Headsets, timers and belt-packs.
How do I return the broken unit?
Use the return label that comes in the box.
We are often called for: drive-thru headset exchange, HME advance exchange, headset replacement program.
Advance Exchange near you: New York, Boston, Brooklyn, Philadelphia, Brockton, Bronx, Providence, Warwick, Lowell, Worcester and across Massachusetts, Rhode Island, Connecticut.
Related services
Never short a headset again.
Free estimates · licensed and insured · one team from design to service